B2B Terms of Service

1. Preamble & Scope

These Terms of Service govern all business-to-business (B2B) sales of corporate gifts, customized promotional merchandise, and premium branding accessories supplied by **ALBATOOL** (hereinafter referred to as “the Seller”) to its client companies (hereinafter referred to as “the Client”).

By submitting a digital purchase order through our website or signing a physical quotation sheet, the Client accepts these terms as the sole governing contract. No Client-side purchasing terms shall supersede this agreement unless explicitly authorized in writing by the Seller’s board.

2. Pricing, Currencies & UAE VAT

All standard prices on this website and in our brochures are quoted in **United States Dollars (USD)**. All pricing is exclusive of packing, customs duties, shipping costs, or taxes unless explicitly stated otherwise.

In compliance with the federal laws of the United Arab Emirates, a **5% Value Added Tax (VAT)** will be added to all tax invoices for transactions completed or delivered within UAE territories. The Client is required to provide their Tax Registration Number (TRN) prior to initial invoice setups.

Corporate written quotations are valid for exactly fourteen (14) calendar days from the date of issue.

3. Payment Conditions

For all custom-branded orders:

• An initial advance deposit of fifty percent (50%) of the total invoice amount is required to initiate visual digital proofing and manufacturing lines.
• The remaining fifty percent (50%) balance must be cleared and confirmed prior to logistics dispatch or upon cargo arrival at the Client’s warehouse.
• We support secure payments via credit/debit card (Visa, Mastercard, UnionPay), mobile wallets (Apple Pay, Google Pay / Play), and direct bank telegraphic wire transfers.

4. Delivery Lead Times & Risk Transfer

Standard production lead times are between five (5) to seven (7) business days following advance deposit receipt and digital artwork approval. Express delivery timelines are available for events or conferences subject to surcharge schedules.

The Seller is responsible for cargo transport coordinates within the UAE. All risk of damage or loss transfers to the Client immediately upon unloading at the delivery address.

The Client must inspect the shipment within forty-eight (48) hours of receipt. Any damage or quantity shortfalls must be submitted in writing within this period, accompanied by digital photos.

5. Retention of Title

All delivered goods remain the sole legal property of the Seller until full payment of the commercial invoice (including tax, VAT, and logistics fees) has been confirmed in our UAE bank account. The Client shall not resell, pledge, or lease any merchandise subject to title retention.

6. Force Majeure & Limitation of Liability

Neither party shall be held liable for failure or delay in executing their obligations due to acts beyond reasonable control, including but not limited to: severe meteorological events, global shipping delays, raw material supply shortfalls, UAE border customs adjustments, or industrial strikes.

The Seller’s maximum financial liability for any claim arising from defective merchandise or delayed delivery is strictly capped at the total amount paid by the Client for that specific purchase order. Indirect or consequential damages are explicitly excluded from liability.

7. Governing Law & Jurisdiction

This B2B agreement is governed by, and construed in accordance with, the commercial and federal laws of the Emirate of Dubai and the United Arab Emirates.

Any commercial dispute, claim, or difference arising from or in connection with this agreement that cannot be resolved through amicable mediation shall be referred to the exclusive jurisdiction of the competent **Dubai Courts** (United Arab Emirates).